Patient Advocacy Programs
Become a Professional Patient Advocate
Quick. Practical. Affordable.
Still not sure? Schedule a 30 minute call or Zoom today with our founder to find out more!
LEVELS OF PROGRAM
Programs of engagement to suit individual needs
Self-Paced
Course Program
This course is for the nurse who knows they want to open her own private advocacy business but their schedule right now is hectic and irregular and they are unable to travel to a live program. Included are 13 hrs of video training, a book/resource guide (Nurse Advocate Entrepreneur) written by course author Teri (Dreher) Frykenberg who has discovered the “secret sauce” of running a successful private advocacy business in the Chicago area, and has scaled it effectively, now expanding in New England as well. Examples of client legal engagement forms, marketing materials are also included, saving you THOUSANDS in startup fees!
We tell you how to avoid costly startup errors, teach you how to save money on things that do not work and how to tell your story to potential referral partners in a compelling way. No CEU’s are included in this option, but you have the freedom to take the course at your own pace and buy mentoring hours at a later date when your schedule permits.
TAKE YOUR CLASSES ACCORDING TO YOUR SCHEDULE
Price of this program is
$1,499.00
Digital Live Program with Coaching and Mentoring
This comprehensive program offers the same in-depth training material as our Self-Paced Program, with the added benefit of regular group coaching sessions with Teri Frykenberg (Dreher), our experienced instructor. Through weekly virtual meetings, you’ll have the opportunity to review course material, ask questions, and receive personalized guidance and support. This structured approach ensures accountability and helps you stay on track to complete the program within 13 weeks.By enrolling in this Guided Learning Experience, you’ll benefit from:
• Expert instruction and guidance from Teri Frykenberg (Dreher)
• Regular group coaching sessions to clarify concepts and address questions
• A supportive community of peers to share experiences and insights
• A structured schedule to ensure timely completion of the program
Take advantage of this unique opportunity to accelerate your learning and achieve your goals with confidence.
Price of this program is
$2,300.00
ADDITIONAL MENTORING
Additional mentoring hours may be booked individually at 200.00 per hour for one hour sessions.
You will be sent an email with further instructions
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Personalized Coaching and Mentoring Program
This elite program offers a unique opportunity to receive personalized coaching and mentoring from Teri Frykenberg (Dreher), our experienced instructor. With this program, you’ll enjoy one-on-one training sessions with Teri every week, tailored to your specific needs and goals. This intensive, individualized approach ensures that you receive the guidance and support you need to succeed.Through this Personalized Coaching and Mentoring Program, you’ll benefit from:
•One-on-one training sessions with Teri Frykenberg (Dreher) every week
•Customized guidance and support tailored to your specific needs and goals
•A personalized learning experience that accelerates your progress and success
•A dedicated instructor who is committed to your success
By enrolling in this program, you’ll receive the highest level of support and guidance, ensuring that you achieve your goals and reach your full potential.
Price of this program is
$2,800.00
How does it work?
- Choose which program fits best with your lifestyle and submit payment, thereby reserving your place in class (the course is designed for people with with previous clinical healthcare experience).
- Receive an email confirming your acceptance into the program with a link to proceed to the course registration page. After payment, the course book and study guide will be shipped to you automatically.
- On the week before the conference begins you will receive further instructions and full access to online learning materials, extra bonus materials that will save you thousands in startup costs and training videos.
- Upon program completion, you will be tested and asked to do an online evaluation of the course. Upon passing the exam and completing the course evaluation you will receive a certificate of course completion as well as 16 CE’s for full course completion. One individual (no cost) mentoring hour may be scheduled with the instructor any time from the start of the course until three months after course completion. You will now be ready to begin your exciting new career in patient advocacy!
Still have questions?
Both the self paced course as well as the conference costs are a fraction of what other patient advocacy courses cost! This copyrighted course content is very practical and was developed by the owner of one of the country’s most successful private advocacy firms. It works with your schedule and includes all course materials,16 CEU’s, a certificate of completion and surprise bonus content as well as one: one mentoring with the instructor are included in the complete 2 day conference.
DO YOU HAVE ADDITIONAL QUESTIONS ABOUT THE PROGRAM BEFORE COMMITING?
Each class participant is also entitled to a no cost 30 minute introductory phone call or Zoom.
COURSE OBJECTIVES
Click through each MODULE to see what
you will learn. We will have 12 modules, six weeks of class
DO YOU HAVE ADDITIONAL QUESTIONS ABOUT THE PROGRAM BEFORE COMMITING?
Each class participant is also entitled to a no cost 30 minute introductory phone call or Zoom.
The Landscape and Values of Professional Patient Advocacy
This introduction to the field will give and overview of the field and who the main players are
- The learner will discover if patient advocacy is for you
- The learner will be able to name three national patient advocacy organizations
- The learner will be able to give three reasons for growth in the emerging field of professional advocacy
- The learner will recognize if their values align with the field of advocacy
- The learner will be able to state two reasons for developing the right company culture
- The learner will be able to name three qualities that their own “brand” will include
Starting your Company: Steps to Legal Incorporation
- The learner will identify principles in choosing a company name and how to research name is available and how to “buy” that domain name
- The learner will state three steps necessary to incorporate correctly
- The learner will identify ways to reduce startup costs and where to wisely invest limited resources
- Students will identify pitfalls to avoid in starting their own advocacy company
- Students will understand principles of starting a basic business plan
Networking and Sales
Community networking work can be scary if you have no business background, but this chapter will help us getting over fear of sounding “salesy” when we describe what we do and how to identify a curated group of people most likely to tell others about your services
- The learner will identify 5 core values that are important to convey to prospective partners and clients rather than focusing on what you do
- The learner will identify which referral partners in their community will be most likely to send them clients and why
- The learner will state the main purpose of attending senior community and business networking groups
- The learner will identify three main things to identify in the initial 1:1 meeting
Sales
In this chapter we will talk more deeply about how you will share our value to referral partners and who your ideal client avatar is.
- The learner will be able to identify 3 steps to cultivating referral partners
- The learner will understand how to talk about cost of our services
- The learner will be able to describe your business model succinctly and with confidence
- The learner will identify one story to share and why the power of “story” is effective
Intake Process
This chapter discusses some basic principles of client engagement and how information gathering and trust building will be important during the first few weeks. We will also discuss steps of engagement and what our “golden egg” medical profile document will include:
- The learner will be able to state three purposes of the initial intake
- The learner will be able to state two reasons for developing the right company culture
- The learner will be able to identify how the home and family impacts client safety.
The Company Forms
Basic advocacy company form templates will be shared to help you start developing your own unique branded forms to help you stay organized and efficient as you start out:
- The learner will state which three legal forms are necessary to contract with the client
- The learner will be able to identify the first three steps of client acquisition
- The learner will state why communicating clearly is so important at the first meeting
The learner will be able to state why leadership is so critical to a growing company
Getting Seniors to Accept Help
How to get vulnerable adults to accept help from family or professionals is the 50-million-dollar question. How you approach those crucial conversations is key to both family peace of mind as well as senior safety.
- The learner will understand the perspective of the patient or family
- The learner will state three key components of difficult conversations
- The learner will understand basic principles of motivational interviewing
- The learner will understand how financial considerations impact LTC decisions
Long term care and Insurance
Knowing the basics of what resources are of the highest quality and the best lower cost options are an important part of why families hire you. Knowing the landscape is a key part of why they pay us as consultants.
- The learner will learn the basics of different LTC options and what they cost today
- The learner will be able to identify who will need advanced planning for Medicaid
- The learner will understand two best options for low-income seniors
- The learner will understand what subacute and LTACH options provide
- The learner will be able to understand the basics of Medicare and insurance and know where to go to get more information
- The learner will understand how important it is to be up to date on healthcare regulations and the law in your state when advocating for clients
- The learner will understand other public benefits and how patients can qualify
- The learner will be able to identify resources that will be able to help your clients
Hospital Advocacy Best Practices
Entering a hospital with a client or virtually engaging with the staff who are pushing the patient’s discharge too quickly are often high stress conversations. In this section you will learn to engage as valued community partners rather than adversaries.
- The learner will be able to state key components of the “advocate’s toolbox”
- The learner will be able to state key components of our value proposition to hospitals
- The learner will understand their role in the hospital setting and what they should do upon entry and daily calls to nursing and medical staff and what to say to care managers
- The learner will understand how to handle end-of-life discussions with families and staff
- The learner will gain a greater understanding of how to protect patient rights in the hospital setting
Making the Case to Hospitals
Effectively helping the hospital discharge their patients to high quality post-acute resources is a powerful way to get the best outcomes for hospitals and patients alike. How you present that value is key.
- The learner will be able to present our value proposition to hospital care managers
- The learner will understand how to initially provide value to the ED staff
- The learner will understand the value of readmission reduction to hospitals
- The learner will be able to understand key engagement strategies that speak well of a professional advocate
Crisis Management, Patient Rights and Medical Ethics
- The learner will be able to identify some valuable crisis management techniques
- The learner will understand why a professional presence helps advance your business and the field of private professional patient advocacy as a whole
- The learner will understand basic causes of anger and conflict in the healthcare setting
- The learner will identify four pillars of medical ethics
Essential Skills for Advocacy Leadership
- The learner will identify three core leadership strengths of their own that will be important in starting their own company
- The learner will identify core values that they will use in building their company
- The learner will identify at least three books and podcasts to consider in leadership growth
- The learner will identify who should probably be their first hire and why
- The learner will state their “why” of starting their own patient advocacy business